Privacy Policy
Privacy Policy
At MultiWin Casino, we take your privacy seriously and are committed to protecting the personal data you share with us.
What We Collect
When you register an account or use our services, we collect various types of information:
- Name, email address, password, and other registration details
- Transactional data (deposits, withdrawals, bets)
- Device information (browser type, operating system)
- Location data (country, region)
How We Use Your Data
We use the collected data to provide our services, including managing your account, processing transactions, improving gameplay experience.
Sharing and Disclosure
In exceptional circumstances, we may share your personal data with:
- Authorities for regulatory compliance or fraud prevention
- Third-party service providers (payment processors, software developers)
- Our parent company (MultiWin N.V.) to ensure the integrity of our services
Security Measures
We employ robust security measures to safeguard your information, including encryption protocols (TLS 1.3) and regular backups.
Your Rights
As a data subject, you have the following rights:
- Right to access: request access to your personal data
- Right to rectification: correct inaccuracies or update incomplete data
- Right to erasure: delete your account and associated data (subject to applicable laws)
- Right to restrict processing: limit how we use your information
Withdrawal and Cancellation
You may withdraw consent at any time by contacting our support team. If you cancel your account, we will store your personal data in compliance with relevant regulations.
Age Verification and Compliance
We ensure that all transactions comply with applicable laws regarding age verification (18+), location restrictions, and regulatory requirements for online gaming services.
By registering an account or using our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.