Terms and conditions

TERMS AND CONDITIONS

1. LEGAL STATUSMultiWin Casino is licensed by Anjouan Gaming (OGL/2024/123) and operates under the jurisdiction of Comoros. MultiWin Casino is fully compliant with German regulations and permitted to operate within Germany.

2. REGISTRATION AND LOGIN PROCESS2.1 By creating an account, you agree to provide accurate and complete information.2.2 Our registration process requires a valid email address, password, currency (EUR), and completion of the Know Your Customer (KYC) verification requirements before withdrawals are allowed. This includes providing identification documents and proof of address.

3. GAMES AND SOFTWARE PROVIDERS3.1 MultiWin Casino uses various software providers, including Ninja Gaming, Pragmatic Play, Evolution, NetEnt, and Hacksaw Gaming.3.2 Our game library consists of over 500 titles across categories such as slots, crash games, live casino, table games, and provably fair crash.

4. BONUSES AND PROMOTIONS4.1 MultiWin Casino offers a Welcome Bonus (100% up to €500 + 100 Free Spins on Ninja Slots) for new players, subject to minimum deposit of €20.4.2 Specific welcome promotions are available for German players.4.3 To redeem bonuses, use the corresponding activation code during your first deposit.

5. VIP AND/OR LOYALTY PROGRAM5.1 The MultiWin Casino VIP program features four tiers: Bronze (5% Cashback), Silver (8%), Gold (12% + manager support), and Platinum (15% + manager support).5.2 Qualification for the VIP program is based on points earned through bets, with 1000 points required to advance.

6. PAYMENT METHODS AND BANKING TERMS6.1 MultiWin Casino supports various deposit methods:

   • Crypto: Bitcoin, Ethereum, USDT (€10/€10k instant no fee)
   • SEPA (€20/€5k 1-2 days no fee)
   • Visa (€20/€2k instant 2% fee)

6.2 Withdrawal Methods:

• Crypto (€50/€10k 1h no fee)
• Bank transfer (€100/€5k 2-5 days no fee)

7 KEY TERMS AND CONDITIONS7.1 Bonus Terms: Wagering requirements are set at 35 times the bonus amount + initial deposit, with a maximum bet of €5.7.2 Deposit Limits: €10 - €1,000 daily7.3 Withdrawal Limits: €5,000 daily / €20,000 monthly7.4 Account Restrictions:

• One account per household
• Inactivity closure after 12 months

8 MOBILE AND TECHNICAL FEATURES8.1 MultiWin Casino's mobile app (available on Android) provides a secure and seamless gaming experience.

9 SECURITY AND FAIR PLAY9.1 Our platform uses industry-standard encryption protocols (TLS 1.3, Let's Encrypt certificate).9.2 Provably fair games are audited by iTech Labs for fairness.9.3 Customer Support: Live chat available 24/7 with a < 2 minute response time.

10 RESPONSIBLE GAMBLING FEATURES10.1 We offer tools to help you manage your gaming experience:

• Deposit limits (daily/monthly)
• Time-outs (24h-6 weeks)
• Permanent self-exclusion10.2 Links to support organizations are provided, including Check-dein-Spiel.de and BZGA.de.

11 ADDITIONAL INFORMATION11.1 This document represents the comprehensive terms under which you access MultiWin Casino's services.11.2 By creating an account or continuing to play on our platform, you confirm your acceptance of these Terms and Conditions.

FINAL NOTE

Please carefully review this document before using our services.